Return Policy

All Returns must be made within the first 15 days after the product is received.

Online and catalogue items are to be returned in original packaging with online invoice or receipt

Retail merchandise returned at a Medics location must have the original store receipt/proof of purchase

Delivery, shipping and handling, installation fees, promotional financing and credit charges are non-refundable

No Returns on Bathroom Safety equipment and incontinence.

No Returns on Damaged product due to misuse.